What role does the Front Line Manager play in the training process?

The Front Line Manager plays a crucial role in advising developmentals on their training progress. This involves providing guidance, feedback, and support to trainees as they navigate their training programs. By monitoring their performance and offering insights, the Front Line Manager helps ensure that developmentals understand the training material and can identify areas where they need improvement. This mentorship aspect is vital for building the skills necessary to succeed in high-pressure environments like air traffic control, as it fosters a supportive learning atmosphere.

Other roles mentioned, such as conducting evaluations, setting up training schedules, and documenting outcomes, are typically handled by different personnel within the training structure or may be part of the broader organizational responsibilities. While the Front Line Manager may be involved in these activities as well, their primary strength lies in the direct engagement and support they provide to trainees, helping to shape their development and confidence in their roles.